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01:29 Challenge : Explain pro-rata charges to new customers, avoid confusion and minimize call center costs.
Solution : A highly personalized video bill automatically tailored for each new customer. The video clarifies the customer’s unique cost structure and promotes site registration to further reduce call center costs.
More Telecom videos
01:01 Challenge : Reviewing pension fund status, which is usually a daunting customer experience.
Solution : A compelling yet simple audio-video illustration of the customer’s personal pension statement, including current savings and future implications.
More Finance videos
01:36 Challenge: Explaining an annual utility statement and positioning the company as a customer-centric service provider.
Solution: A simple yet entertaining personalized video detailing each customer’s service costs, and comparing current personal usage with last year’s usage, and their neighbors’ usage.
More Utilities videos
00:36 Challenge: Gratifying club members with an emotive birthday greeting, and encouraging a visit to the physical store.
Solution: A book-themed birthday video, personalized with previous purchases, was highly acclaimed by recipients, and drove an unprecedented proportion to claim their gift from a physical store.
More Retail videosGet Personal(ized) with Video. In a new article published today on Direct Marketing News, Idomoo CTO and co-founder Danny Kalish describes the characteristics of a truly ”personally relevant” video, and tells the story of how a well-executed personal video can have a huge impact on every aspect of the customer relationship. Read more
Idomoo Enhances Brand Engagement and Differentiation through Cross-Marketing Deployment of Personalized Videos. At ad:tech New York, Idomoo demonstrated how Nuon, a leading Dutch energy utility, leveraged Idomoo’s personalized videos to provide unprecedented customer service, heighten customer engagement across multiple marketing platforms and strengthen Nuon’s corporate brand. Read more
“Simply put, Idomoo made a real impact on the way we communicate and engage with our customers in a proactive manner. Personalized video brings us closer to our customers, raises their satisfaction with our services, and lowers our service overhead. That’s why we’re rolling out their solution across Europe.”
“a breakthrough in customer service and customer loyalty" (June 1st, 2012 in 'Business' by Roger O. Crockett)
Read More"Why Personalized Video Marketing Transforms Landing Pages" - http://t.co/01sSUkBa9T
10:47 AM - 8 May 13RT @WVMC: Brightroll: Video now leading digital advertising: The 2013 US Video Advertising Report published by BrightRol... http://t.co/QVq…
3:55 PM - 6 May 13#PersonalizedVideo powered by #Idomoo from @GLOBULPR / @GLOBULBulgaria - http://t.co/yfm5SuTklh
7:47 AM - 6 May 13RT @ReutersMedia: Idomoo sees sales soar as businesses turn to personal videos http://t.co/44DJk9wO
11:53 AM - 13 Feb 13Reporting on the growth of Personalized Video by @TheBOSSGroup - http://t.co/UEEEAj5S
9:11 AM - 7 Feb 13
