Liberty Global Video Bill

Client:

Liberty Global

A personalized first bill and self-service site registration promotion. The video presents essential parts of the statement, explains hard-to-visualize pro-rata charges, and promotes registration to the self-service area of the corporate site. The video generated tremendous results, dramatically lowering call center queries, and raising online registration.

Localized versions

  • english
  • czech
  • austrian
  • slovakian
  • polish
  • hungarian

Client Testimonial

  • Mr. Gerrit GoedkoopVice President Customer Care
    “Simply put, Idomoo made a real impact on the way we communicate and engage with our customers in a proactive manner. Personalized video brings us closer to our customers, raises their satisfaction with our services, and lowers our service overhead. That’s why we’re rolling out their solution across Europe.”