Welcoming Mobile Customer



This personalized video is sent to new Halebop customers, providing them with essential information regarding their contract. Halebop targets a young audience, and chose video as a medium their new subscribers know and appreciate, reaching out to them in a fun way and with an informal tone-of-voice. Being the first-to-market in Sweden with personalized video had the added value of communicating innovation in customer service.

Client Testimonial

  • Karin RosellCRM Manager
    “Thanks to Idomoo, we were the first company in Sweden to send personalized video to our new customers. We used Idomoo to automatically generate a personal movie that welcomed the new customers to our service, and promoted downloading our app. This enabled us to more effectively communicate with our young audience – in a way that was fun, innovative and informal. We are already looking forward to our next Idomoo project”