Related posts: news

How The Industry Is Embracing Personalized Video

How the Higher Ed Industry Is Embracing Personalised Video

To reach today’s tech-savvy students, universities are upgrading their digital communications with advanced video technology — namely, Personalized Video. It’s now a key part of the student journey, from admissions to alumni relations and more. Top universities, including New York Tech, Quinnipiac University, Lewis University and others are leveraging Personalized

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The Video Hack Gaming

The Video Hack Gaming Brands Are Using To Reengage Players

A version of this article appeared on PocketGamer. You can read it here. Engagement is a must-have in the gaming industry. Standing in the way of this key metric, though, are lapsed players — especially as pandemic-related restrictions are lifted. For instance, brands saw a three-point decline in gamers last

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Lewis University

Idomoo and Lewis University Win Gold in dotCOMM Awards

Our Personalised Video campaign with Lewis University was a huge success — just ask the experts. The data-driven campaign earned gold in this year’s dotCOMM Awards under the category Video: Educational Institution. It consisted of short videos personalised to every viewer’s relevant financial aid awards, addressing one of the most

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Why Gartner Suggests Leveraging Dynamic Customer Engagement

Dynamic Customer Engagement and How To Think Customer-First

The onset of the pandemic brought about unprecedented change — and with that change came customers with questions that needed to be answered, fast. How will my insurance change? Can I defer payments? Consumers turned to customer service centres for help. It was a chance for businesses to shine —

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The Importance of Customer Empathy as Detailed in the 2022 Gartner Report

The Importance of Customer Empathy According to Gartner

Gartner® states that, “Most organisations lack deep customer empathy.” We think it is a bold statement. For years, efforts to boost operational efficiency led to customer engagement technologies that enabled automation at scale. Unfortunately, such innovations came at a price. In focusing on efficiency and automation, countless organisations have failed

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EVE Online Rewards Top Fans With Personalised Year-in-Review

EVE Online Rewards Top Fans With Personalised Year-in-Review

To celebrate its top players and a banner year, CCP Games created a personalised year-in-review video for the EVE Online community. Deployed to over a million pilots, the “My Year in EVE” campaign allowed gamers to handpick achievements to include in their video, then generate that video in real time

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Leave your details below, and we’ll be in touch to show you what Personalized, Interactive and Enterprise AI Video can do for you.